Old Age Comes at a Bad Time: The Elderly Client & Basics of Long Term Care Planning

This course is designed to introduce personnel who work for attorneys, such as paralegals, assistants, other support staff, with the unique issues surrounding the representation of elderly clients. The presentation will address issues of access, appearance and office set up to better accommodate elderly clients. There will also be discussion of typical barriers in communicating with elderly clients, such as hearing, sight and mobility issues, and possible solutions.

Unauthorized Practice of Law

Law firms generally employ paralegals and other support staff to assist attorneys in providing legal services to clients. Over the years, a paralegal's role in a law firm has become extremely important in providing lower cost legal services to the public. Paralegals may perform tasks such as preparing legal documents, meeting with clients, communicating with opposing counsel or other non-party, among other tasks. As a non-attorney, these tasks must all be done under the supervision of a licensed attorney. Practicing law without a license can come with serious implications and ruin one’s car

Artificial Intelligence: Ethics Issues

This on-demand webinar explores the ethics implications of relying on artificial intelligence to provide or assist in providing legal advice. First, the program will cover general issues, including: unauthorized practice of law and multijurisdictional rules' application; lawyers' duty of competence; the conflicts of interest, fee/expense, privilege and work product implications of lawyers working with third party AI providers or consultants; lawyers' ability to limit their liability; discoverability and ownership of AI material. Second, the course will address AI issues transactional lawyer

Preparing for a Criminal Trial

This course will show you the best practices for preparing for a criminal trial. We will cover everything from preparing a trial notebook to jury selection. We will take an in depth look at what all should be contained in a trial notebook and what are the best ways to use the trial notebook during trial. You will also be given some real-world examples of situations and how to handle them.

Dealing with Difficult People

We all encounter difficult people whether it’s at work, at home, on social media and more. We often employ ineffective strategies such as avoidance to get out of it as soon as possible. But learning how to interact with the difficult people in our lives greatly reduces stress and leads to high level wellness. You will learn pragmatic ways to identify and triage the various types difficult others, including toxicity, emotional vampires, power struggles, and bullies using proven techniques.

Overview and Update of Paralegal and Non-Lawyer Regulation and Certification

John C.

Ethics in the Workplace

Being ethical does not mean following your feelings. Your feelings can misdirect you. This course explores how workplace ethics should be developed, how to create the standard and policies that support them, how employees can be trained and managed to follow and support these standards, and how to deal with problems where ethics are concerned.

Time Management

A simple glance at the desks of various workers reveals different organizational and time management practices that individuals have adapted to their personality. Personality preferences have an impact on how individuals successfully manage their time. Different approaches to time management are equally effective and neither approach is better than the other. In this program you will learn how to increase your personal effectiveness by using management techniques, learn ways to overcome procrastination and find out a variety of methods to living a balanced life.

The Art of Effective Communication

It is not unusual to hear people say, "We have a communication problem here." This course will provide methods for analyzing and improving your own communication and help you help others. The Art of Effective Communication will allow you to understand the hidden meanings behind various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict.

Resolving Workplace Conflict

Is conflict an ongoing battle in your organization? Apparently, it is for most. A recent study reveals that 85 percent of employees experience conflict at work; a staggering 2.8 hours each week, ranging from mild squabbles with teammates to explosive disagreements between managers.

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