In general, there are four basic purposes of communication: To inform, to persuade, to ask a question, or to learn. It’s as important to know what you don’t want as it is to know what you do want.
In this course, you will learn the importance of assertive speaking - asking directly for what you need from others without being aggressive. You will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise.
Successful completion of this course will increase your knowledge and ability to: